Horrific service received

This place deserves no stars actually, but you have to select one.

on Sunday 05 Oct 2025, I took my child and my wife to the store in Menlyn Mall, as we were doing shopping, and we wanted some doughnuts and coffee.

Upon entering the store, we were not even greeted, the one behind the till was so interested in her phone, that she did not even realize we were there, apart from the chewing gum in her mouth, her mouth did not move otherwise.

When I tried to place an order with her, she could not leave her phone for even 2 seconds, just to take our order.

I tried to explain to her that we wanted to order something, but was told to hold on, as she wanted to finish whatever it was she was doing on her phone.

After about 2mins just standing there, we eventually left the store, and was just screamed at OK BUY THEN, from the one behind the counter.

This is absolutely horrific service, and I will surely never return to that store, or even any other branch of Krispy Kreme