Horrible service and lack of accountability

The service I received this morning was distasteful, I was the second customer in the store, I ordered my doughnuts and went in line whereas two other customers had already formed a line, the first till was experiencing some problems which caused a delay in the line, two customers were served before me who ordered doughnuts after me and I’m still waiting for my order to be called so I can come pay, as the teller is calling another customer I step in and let them know I’m waiting for my order to be called out only to find out its been on the counter all along I have no idea how it got skipped but it was the second order that morning.Lastly I approach the lady and she confirms my order I agree then she gives me the online machine I tap only to find out from the first teller that it’s her transaction that’s on the online machine and the first teller proceeds to tell me how can I pay without seeing the price, I answer her and tell her the lady helping me confirmed my order and proceeded to give me the online machine how is it my problem that the price that’s on there doesn’t correspond with what I ordered and what I just confirmed is my order ?no accountability was taken, no apologies for whatever mess and confusion that was created and for a customer that got to the shop at 8am and left at 08:12 is very disappointing. The ladies also made it very known who their regulars were and attended them whilst they came after me, the whole experiences was awful and I find it rude.