VS
Vamile S

1 reviews | Active since May 2018

29 May 2018, 23:06

Greatly disappointed customer

It was quite an unfortunate situation for me late this afternoon tired from working with a serious craving for a doughnut,went to your store to buy a doughnut i was told they don't have change "I"as a customer must go look for change to the next shop were i was told to go back to them n ask if they did not see the no change sign in their shop but as polite as i was i just got back told her they do not have change instead of her looking for a change she just raised her hand with a sign theres nothing she can do,there were 3 people standing there doing nothing in which one of them was gna go look for change but they just stood there..What kind of customer service is offered at Krispy kreme park station,the workers do not have a warm welcome smile they just very serious rude ******** stuff...i was very disappointed that i could not get ma doughnuts due to the lazy stuff u have,u begin to wonder if their doughnuts are even clean.

Please teach your park station staff manners and customer service just because its in jhb cbd doesn't mean we like it anyless so we deserve as good treatment as we get wen we go to up standard malls..****ty service i have ever received from Krispy kreme maybe coz its in*Park Station*

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Replies (1)
Krispy Kreme
Krispy Kreme's reply25 Oct 2019, 14:36
Official
Hi Vamile, this really doesn't sound like the standard of Krispy Kreme and im sorry that you had to experience this! Please send us an email through our Krispy Kreme SA website with your related issue so that we can assist you.