LvdM
Lezahn van der Merwe
1 reviews | Active since Feb 2020
29 May 2024, 13:09
Dissapointed Krispy Kreme Centurion Mall
Very dissapointed.
Advertise glazed donuts if you show your proof of voting but no donuts and there is a long queue especially for the glazed donuts.
Ordered and paid for coffee but the self help station didn't have tops for the cups it was very dirty and when we asked for tops it was out of stock so the one lady poured the coffee in a bigger cup just to tel us there isn't tops for the bigger cups as well and we had to drive with open cups it was for take away not sit there and drink.
They were also coughing everywhere in the working station not just one all of them at the same time.
People were very upset with them and the ladies were laughing when we gave complaints.
Very poor service and poor attitudes too.
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Replies (1)0
Replies (1)Krispy Kreme's replyOfficial
30 May 2024, 08:08Hi Lezahn , We’re sorry to hear this was your experience. This is NOT the Krispy Kreme way! Could you share your detailed feedback by sending an email to ***? Please include your contact number and email address so that our team can promptly get in touch with you. Thank you for bringing this to our attention, and we look forward to resolving this matter for you.
Krispy Kreme's reply30 May 2024, 08:08
Official
Hi Lezahn , We’re sorry to hear this was your experience. This is NOT the Krispy Kreme way! Could you share your detailed feedback by sending an email to ***? Please include your contact number and email address so that our team can promptly get in touch with you. Thank you for bringing this to our attention, and we look forward to resolving this matter for you.
