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Cindy C
1 reviews | Active since May 2025
01 Dec 2025, 19:02
CHARGED 3 TIMES FOR ONE COFFEE - WATCH YOUR MONEY WITH TTHESE GUYS
I went on Friday and ordered a coffee at the colony centre. I used my phone to pay with FNB and the transaction never went through nor did any declined notification come through. I tried twice. I then paid with a discovery card and have since discovered i was charged 3 times for one coffee and now FNB are asking me for receipts were never given to me. What a nice way to get extra money out of people. Disgusting
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Krispy Kreme's replyOfficial
04 Dec 2025, 22:05Hi Cindy,
We’re sorry to hear this was your experience. This is NOT the Krispy Kreme way! Kindly note that we have escalated this matter to our Head Office Team.
We’re sorry to hear this was your experience. This is NOT the Krispy Kreme way! Kindly note that we have escalated this matter to our Head Office Team.
Someone will be in touch with you within 48 working hours.
Krispy Kreme's reply04 Dec 2025, 22:05
Official
Hi Cindy,
We’re sorry to hear this was your experience. This is NOT the Krispy Kreme way! Kindly note that we have escalated this matter to our Head Office Team.
We’re sorry to hear this was your experience. This is NOT the Krispy Kreme way! Kindly note that we have escalated this matter to our Head Office Team.
Someone will be in touch with you within 48 working hours.