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Ayandah N

1 reviews | Active since Dec 2018

20 Jul 2019, 19:36

ATT EASTGATE KRISPY KREME BAD SERVICE

I had a horrible experince with your sales person Nonhlahla. On a first note please train her to do her job properly or look for someone who is in need of a job. How on earth do you make funny comments about a customer who walked in at the restaurant and was first looking at what she needs to buy. How on earth do you question us as to why we want to buy white people' s food because we don't know the menu?. Plus i had no idea the krispy kreme was for white people only!!!. Still we let that comment go. Yet we make an order, after we are sone ordering when the price specifically says R39.00 you dare to say i oredered wrongly. What i ordered was R49.00 when i can clearly see the board saying box of three R39.00. Where you also trying to make us black people feel stupid?. Instead of you asking in the first place, doing your job, which box of three i wanted, you dared to make me feel stupid again. You saw your comments didnt treat me well still you persisted as one of the customers walked in and supported you without knowing how it all began. Instead of you apologising you showed me a bad altitude. Please if you don't know how to be a good sales person am here i know it all and i can teach you. Its so disgusting i did not even enjoy your doughnuts as you ruined my mood, even though your manager told you to apologies you looked at us and gave us a bad apology he had to ask you again to mean the apology. You are so desrepecetful and you dont value your job. Do you know how many people are crying for jobs out there , no you don't. I will never buy at that place again i'd rather be at cinabbon nosense

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Replies (1)
Krispy Kreme
Krispy Kreme's reply18 Oct 2019, 14:10
Official
Hi Ayandah, we are very sorry to hear about your unsatisfactory experience us. Please send us an email through our Krispy Kreme SA site with your related issue so that we can assist you further. We would hate to leave without without the joy we always strive to achieve!