Account suspended?

Tried logging in to my Krispy Kreme app only to read that my account has been suspended and that I should contact support.

When I email support I get a return e-mail stating that their inbox is full and that I should try to e-mail at a later stage.

What on God's green earth is going on there?? I want access to my profile and a reason as to why you as a company deemed it fit to suspend it?!

Thane Alaerts ***