

Krispy King
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2013
I am shocked!!! I understand that Krispy king is a franchise but the disparity in product offer is shocking. If you look at my photos: on the left is the same product with the same name, that is the "strips and rice" from Bellville. on the right is the exact same product, "strips and rice",which I bought in long Street. I bought four of them thinking that it's the same as what they sell at Krispy King in Bellville, only to find that it is three times less than the amount which is sold in Bellville. Krispy King long Street is a *******!!! I wanted to ask for a refund by the told me that it's too late is the order has been placed, but this is just way too much of a ****. Rather shop at Krispy King in Bellville than waste your money here, the ripoff is too significant. How can you order the same thing for the same price but get two completely different servings. The serving they gave me is similar to the serving for cole slow, so I'm not sure if this is the real serving or it is the employees who are doing some shenanigans.
1 reviews | Active since Nov 2013
I am shocked!!! I understand that Krispy king is a franchise but the disparity in product offer is shocking. If you look at my photos: on the left is the same product with the same name, that is the "strips and rice" from Bellville. on the right is the exact same product, "strips and rice",which I bought in long Street. I bought four of them thinking that it's the same as what they sell at Krispy King in Bellville, only to find that it is three times less than the amount which is sold in Bellville. Krispy King long Street is a *******!!! I wanted to ask for a refund by the told me that it's too late is the order has been placed, but this is just way too much of a ****. Rather shop at Krispy King in Bellville than waste your money here, the ripoff is too significant. How can you order the same thing for the same price but get two completely different servings. The serving they gave me is similar to the serving for cole slow, so I'm not sure if this is the real serving or it is the employees who are doing some shenanigans.
1 reviews | Active since Dec 2022
Wait for an hour for food that is not fresh. the meat is still rare and the rice you could taste is just so terrible taste like it has days in the fridge. they have lost me as a customer because is the second time i buy they disappoint
1 reviews | Active since Dec 2022
Wait for an hour for food that is not fresh. the meat is still rare and the rice you could taste is just so terrible taste like it has days in the fridge. they have lost me as a customer because is the second time i buy they disappoint
1 reviews | Active since Nov 2021
I to went to try out the new Kryspy King in Kempton Park by the big Shoprite center. - On arrival there was no staff member in front to welcome the customers. So one has to call and make knocking sounds for them to give us service. - Secondly the taste of their grilled meat tasted bad. It was over cooked and dipped in a lot of source and the brown bag was full of their source making it impossible to eat neatly. - Third their fried chicken seriously lacked flavor and had one could taste any spices whatsoever. Iwished at least they could have used aromat or something to give their fried chicken taste. - Fourthly they overcharge us almost double for my meal and I didn't realize until the next day that I was over charged. - So the next day our senior manager returned to the store to show them he was overcharged only to be welcomed by a clueless rude manager when I went to question an overcharge on my bill, the manager was rude, dismissive, and completely clueless about how to handle customer concerns. It felt like they simply didn’t care. To make matters worse, I tried contacting the owner, but the registered address is incorrect and he doesn’t answer calls or respond. This shows a serious lack of professionalism and accountability. I left my number and more than 24hrs since we laid a complaint still they haven't responded to us with any solutions as to why they over charged us. It's as good as daylight *******. I left my number they haven't called me in 4 days. I tried to contact the owner, but he is never available. Their head office address and contact number belong to another company. Next time if I when craving for fried or grilled chicken I would rather use other professional popular restaurants.
1 reviews | Active since Nov 2021
I to went to try out the new Kryspy King in Kempton Park by the big Shoprite center. - On arrival there was no staff member in front to welcome the customers. So one has to call and make knocking sounds for them to give us service. - Secondly the taste of their grilled meat tasted bad. It was over cooked and dipped in a lot of source and the brown bag was full of their source making it impossible to eat neatly. - Third their fried chicken seriously lacked flavor and had one could taste any spices whatsoever. Iwished at least they could have used aromat or something to give their fried chicken taste. - Fourthly they overcharge us almost double for my meal and I didn't realize until the next day that I was over charged. - So the next day our senior manager returned to the store to show them he was overcharged only to be welcomed by a clueless rude manager when I went to question an overcharge on my bill, the manager was rude, dismissive, and completely clueless about how to handle customer concerns. It felt like they simply didn’t care. To make matters worse, I tried contacting the owner, but the registered address is incorrect and he doesn’t answer calls or respond. This shows a serious lack of professionalism and accountability. I left my number and more than 24hrs since we laid a complaint still they haven't responded to us with any solutions as to why they over charged us. It's as good as daylight *******. I left my number they haven't called me in 4 days. I tried to contact the owner, but he is never available. Their head office address and contact number belong to another company. Next time if I when craving for fried or grilled chicken I would rather use other professional popular restaurants.
Hellopeter has tracked Krispy King across 8 reviews. Krispy King hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Krispy King? Write a review to help others decide.