HS
Hendi S
1 reviews | Active since Jan 2024
12 Jan 2024, 10:10
WD3 - pipe broken after one month's use.
I bought a WD3 1 month ago. Just found that the pipe is full of holes, on several places. Looks like it melted?? It is the middle of summer, no heaters, no fires etc in the house? Though I think it is a good vacuum cleaner, the quality of the pipe is quite shocking. It basically collapses if sqeezed lightly. Compared to my old WAP's pipe it is truely poor quality. No point in saving on the pipe and making the plastic too thin if it is supposed to be a top notch machine. Check the pipe before buying. Maybe I should have stayed with WAP.
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Replies (1)KARCHER's replyOfficial
22 Feb 2024, 14:38 Good day Hendi,
Thank you for addressing this with issue with us.
We are truly sorry to hear that your suction pipe has been damaged.
We have sent you an email requesting to collect your unit for assessment.
Looking forward to hearing from you.
Karcher
Thank you for addressing this with issue with us.
We are truly sorry to hear that your suction pipe has been damaged.
We have sent you an email requesting to collect your unit for assessment.
Looking forward to hearing from you.
Karcher
KARCHER's reply22 Feb 2024, 14:38
Official
Good day Hendi,
Thank you for addressing this with issue with us.
We are truly sorry to hear that your suction pipe has been damaged.
We have sent you an email requesting to collect your unit for assessment.
Looking forward to hearing from you.
Karcher
Thank you for addressing this with issue with us.
We are truly sorry to hear that your suction pipe has been damaged.
We have sent you an email requesting to collect your unit for assessment.
Looking forward to hearing from you.
Karcher
