AS
Alan S
1 reviews | Active since Oct 2021
31 May 2022, 10:15
No good german engineering
Before purchasing a Karcher, think first. Also read all the reviews on HelloPeter. Bought our Karcher Floor Cleaner FC 5 *EU on the 24th June 2020, from Makro Cornubia, for R3999 on special. It now retails at Makro for R4 299.99. It’s been used several times and stopped working. Took it to Makro who advised this product only has 1 year guarantee and that I must take it myself to Karcher in Pinetown. Received a quote 5 days later from Karcher that it will cost R2 973.90 to repair. Asked how long does the repair warranty last and was told only three months. So after three months should this machine pack up I’ve effectively spent R7000 on a machine that I can no longer use.
Helpful (0)
Replies (1)0
Replies (1)KARCHER's replyOfficial
31 May 2022, 15:48Dear Alan,
Thank you for addressing your concerns with us.
Please contact our Karcher Web - *** to provide your repair number.
We would like to involve the relevant management for further investigation.
Thank you,
Karcher
Thank you for addressing your concerns with us.
Please contact our Karcher Web - *** to provide your repair number.
We would like to involve the relevant management for further investigation.
Thank you,
Karcher
KARCHER's reply31 May 2022, 15:48
Official
Dear Alan,
Thank you for addressing your concerns with us.
Please contact our Karcher Web - *** to provide your repair number.
We would like to involve the relevant management for further investigation.
Thank you,
Karcher
Thank you for addressing your concerns with us.
Please contact our Karcher Web - *** to provide your repair number.
We would like to involve the relevant management for further investigation.
Thank you,
Karcher
