KARCHER SERVICE AND QUALITY SUCKS

We have a very old Karcher pressure washer, and don't get any parts on it. Last year we bought 2 K2 pressure washers (End of October 2020). One we bought from Makro and the other one from Takelot, we use it for our cars, and our paving, a very small part of paving. The 2 pressure washers are not a year old, and it's having the same problem , water is leaking out of the tank. The one has been return to Takelot and the other one returned to Makro , 4 weeks ago. If you phone Makro you holding on for almost 20 minutes and then you have been cut off. This morning we went to Makro the find out when we going to get the pressure washer back, then I found out I was giving a qoute to repair the pressure washer for a R1600, from a R1600 you can buy a new one. But besides that I just want to say Karcher South Africa I'm so dissapointed in your product K2. There's 3 , K2's standing in Makro's return office, what does that tells me??!!! A very BIG product name in South Africa and they are not going to repair the product or give a refund on it, and it's not nearly a year old!!! So you want to tell me , there's no gaurantee on your products........ I will not leave this here, I'm going to take this up with Beeld if I don,t get a reply back from you , as soon as possible!! Now your reply back to Makro was the condition, really you must been joking!! Nothing was wrong , or broken on the washer. Your excuse must have been better than that.