DA
David A

1 reviews | Active since Jan 2023

26 Jan 2023, 20:56

Great Karcher Customer Service

Whilst cleaning my roof with a Karcher K2.360, the machine slid off the roof and the handle broke off. The machine still worked. I phoned Ikraam from Karcher, Durban to enquire where I could get a handle. He offered to get one for me and within a few days I had a handle. Great customer service. Thank you Ikraam and Karcher.

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Replies (1)
KARCHER
KARCHER's reply31 Jan 2023, 11:55
Official
Dear David,

We're glad your machine has been restored from the fall. 

Thank you for acknowledging great customer service. 
Ikraam will be informed of your appreciation.  

Karcher