Faulty Karcher K3 Vario Lancer

After an initial delay in customer service from Karcher Customer Care I received fantastic customer service from Wendy at Karcher. She assisted me promptly and sent me a new machine to the nearest Karcher outlet. I started off initially with a compliant with regards to my Karcher K3 Vario Lancer and it is ending in a compliment with how the matter was resolved beyond my expected outcomes. I want to thank Wendy and the Karcher team for the outcome of my complaint. I recommend Karcher to all my family, friends and colleagues.