Don't buy Karcher products

I bought a FC5 Floor Cleaner at Makro Cape Gate on 22/02/2021. The third time I removed the roller cover to clean it, it didn't want to "click" back in, and the machine can't operate if it's not in place. 30/04/2021: Took machine to Makro to be repaired. 18/05/2021: Received quote of R1507 (they also quoted for all the parts that I didn't send with the machine.) I requested a new quote. 11/06/2021: I e-mailed for feedback. 15/06/2021: I e-mailed for feedback. 16/06/2021: Makro rep**** that they are strugling with Karcher as there is a new lady in the repairs department. 17/06/2021: Makro rep**** that Karcher is waiting on their head office to approve an exchange. 05/07/2021: I e-mailed for feedback. 06/07/2021: Makro rep**** that they are battling to get lady from Karcher to get back to them. 06/07/2021: Received amended quote for R445.74. (To replace a part that's worth R27.60).

I won't recommend buying a Karcher product. Despite the terrible service, their warranty only covers the electrical part of the machine. And also Makro's exchange/return policy is only vallid for 14 days.