TP
Theunis P

1 reviews | Active since Jan 2018

28 Jul 2021, 18:11

Bad service

On the 17th of July I payed Karcher branch since then they are struggling to get the part for my wap I'm a small business owner that relies on my wap and the branch gets very little to no support not to mention the client worst service I have recieved from a supplier head office

0
Replies (1)
KARCHER
KARCHER's reply03 Aug 2021, 09:10
Official
 Dear Theunis, 
 
Thank you for your addressing your complaint with us. 
 
Please, can you forward us the repair number or case number for further investigation and if possible which spare part is an issue to source? 
 
Once we have these details we can address the issue and provide feedback. 
 
Looking forward to your reply.