Customer service

KPA Student Accommodation has become too big and uncaring.

In 2022, they charge students extra electricity in this loadshedding season over and above what they pay monthly. They have also become too slow to respond to maintenance requests.

It will be interesting to find out from the other parents about their experiences. Its my son's 3rd year, we did not have too many issues in the previous 2 years, I would have rated them a 7 if you asked me the previous year. This is beside nhe current personal issue I have with them.

Kind Regards