TT
Tim T
1 reviews | Active since Mar 2017
04 Nov 2023, 16:59
Avoid, not a legitimate operation.
This organisation and the owner are not legitimate. They use Nigerian payment platforms and items never arrive. Do not purchase anything from this site. We are in conversation with the banks to open a case against the individual. I will update this post with the case number when it is filed so that others can join the case.
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Koolkickz.za's replyOfficial
22 Jun 2024, 01:02We sincerely apologize for the negative experience you had. We're deeply concerned to hear about the issues you encountered and want to assure you that we take customer satisfaction very seriously. We've recently become aware of **** companies impersonating our brand, which may be responsible for your experience.
At the time of your purchase, we did not have a website, and all orders were processed exclusively through our social media channels. We're taking legal action against these ********** companies and are working hard to ensure this doesn't happen again. We've also launched an official website to provide a secure and reliable platform for our customers.
We understand that this experience has damaged your trust in our brand, and we want to earn it back. We're committed to providing high-quality products and excellent customer service.
We've taken steps to improve our authentication process and are actively working to shut down any **** accounts or sellers. We hope you'll give us another chance to show you the real Kool Kickz experience.
Sincerely
The Crew @KoolKickz
At the time of your purchase, we did not have a website, and all orders were processed exclusively through our social media channels. We're taking legal action against these ********** companies and are working hard to ensure this doesn't happen again. We've also launched an official website to provide a secure and reliable platform for our customers.
We understand that this experience has damaged your trust in our brand, and we want to earn it back. We're committed to providing high-quality products and excellent customer service.
We've taken steps to improve our authentication process and are actively working to shut down any **** accounts or sellers. We hope you'll give us another chance to show you the real Kool Kickz experience.
Sincerely
The Crew @KoolKickz
Best regards,
Koolkickz.za's reply22 Jun 2024, 01:02
Official
We sincerely apologize for the negative experience you had. We're deeply concerned to hear about the issues you encountered and want to assure you that we take customer satisfaction very seriously. We've recently become aware of **** companies impersonating our brand, which may be responsible for your experience.
At the time of your purchase, we did not have a website, and all orders were processed exclusively through our social media channels. We're taking legal action against these ********** companies and are working hard to ensure this doesn't happen again. We've also launched an official website to provide a secure and reliable platform for our customers.
We understand that this experience has damaged your trust in our brand, and we want to earn it back. We're committed to providing high-quality products and excellent customer service.
We've taken steps to improve our authentication process and are actively working to shut down any **** accounts or sellers. We hope you'll give us another chance to show you the real Kool Kickz experience.
Sincerely
The Crew @KoolKickz
At the time of your purchase, we did not have a website, and all orders were processed exclusively through our social media channels. We're taking legal action against these ********** companies and are working hard to ensure this doesn't happen again. We've also launched an official website to provide a secure and reliable platform for our customers.
We understand that this experience has damaged your trust in our brand, and we want to earn it back. We're committed to providing high-quality products and excellent customer service.
We've taken steps to improve our authentication process and are actively working to shut down any **** accounts or sellers. We hope you'll give us another chance to show you the real Kool Kickz experience.
Sincerely
The Crew @KoolKickz
Best regards,