1 reviews | Active since Jun 2017
Konica Minota Con artists
The public should beware of Konica Minolta and their white collar con artists sales people.
They sold us telephones (which dont work anyway as they use wi-fi - like whatsapp calls which are free), and a printer.
We were told it was R 800 for everything. Now our bank account is being debited for around R R 4000.
Proper ***** con artist tactics. The CPA needs to get involved as i am sure i am not the only one being ****** like this. Its the first month in and now the business is loosing customers due to their telephones not working.
Please people beware.
Good day Naeem - as confirmed telephonically, the owner of Konica Minolta Klerksdorp is currently overseas, he will be back in South Africa on Monday 8 October when the issue will be brought to his attention
Good day Naeem - as confirmed telephonically, the owner of Konica Minolta Klerksdorp is currently overseas, he will be back in South Africa on Monday 8 October when the issue will be brought to his attention
Response from Jaco Mienie - MD of Konica Minolta Klersksdorp
The owner of Mystic Fly never dealt with the sales representative from Konica Minolta Klerksdorp - all dealings were handled by the owner's manager.
A quote was presented on printers and phones. At the installation of the mono printer the manager of Mystic Fly said he wanted a colour machine.
The rep came back and reworked the deal, phoned the manager and he accepted the new cost.
We went ahead and did all the installations as was agreed. After the installation they had complaints about the phones not working and twice we found their prepaid electricity box without any credit, so the power was 'off'. We even had one of the workers unplug our telephones to charge his cell phone. There was a programming problem on one of the phone numbers, that was rectified.
When they started getting their bills and debit orders going off from their bank account the owner queried the costs - the manager now says that the sales rep was not truthful about the costs and it should never have been this much. However, the owner himself signed all the documentation and confirmed all the amounts himself in writing. He now claims all the documents were blank.
I had a meeting with the client yesterday and will meet with him again later this week to see how we can resolve this.
Response from Jaco Mienie - MD of Konica Minolta Klersksdorp
The owner of Mystic Fly never dealt with the sales representative from Konica Minolta Klerksdorp - all dealings were handled by the owner's manager.
A quote was presented on printers and phones. At the installation of the mono printer the manager of Mystic Fly said he wanted a colour machine.
The rep came back and reworked the deal, phoned the manager and he accepted the new cost.
We went ahead and did all the installations as was agreed. After the installation they had complaints about the phones not working and twice we found their prepaid electricity box without any credit, so the power was 'off'. We even had one of the workers unplug our telephones to charge his cell phone. There was a programming problem on one of the phone numbers, that was rectified.
When they started getting their bills and debit orders going off from their bank account the owner queried the costs - the manager now says that the sales rep was not truthful about the costs and it should never have been this much. However, the owner himself signed all the documentation and confirmed all the amounts himself in writing. He now claims all the documents were blank.
I had a meeting with the client yesterday and will meet with him again later this week to see how we can resolve this.
Their staff dont answer their phones or have the courtesy to return calls.
They promised that their phone system was going to be cheaper than Telkom - its around 2000 more. We basically pay R 4000 per month for whatsapp calls.
People please beware of this company. Also beware of a sales agent called BIANCA - SELLS YOU DREAMS AND LIES WITH A SMILE.
I have devices with Nashua - never had a problem.
Their staff dont answer their phones or have the courtesy to return calls.
They promised that their phone system was going to be cheaper than Telkom - its around 2000 more. We basically pay R 4000 per month for whatsapp calls.
People please beware of this company. Also beware of a sales agent called BIANCA - SELLS YOU DREAMS AND LIES WITH A SMILE.
I have devices with Nashua - never had a problem.