Do not honour their word

We agreed to enter into an agreement with Konica Minolta Sky, Walmer Port Elizabeth, to take over our photocopier business. This was to settle our existing contract with Panasonic. After having heard nothing regarding our application from them and even obtaining a quotation from another company, on Monday 21 September we were telephoned by Konica Minolta's installation team advising they had an installation scheduled for us. We were taken aback as we had not received any communication from them regarding the progress. I said I was not happy and spoke to their Sales Executive who confirmed to me that they had settled the contract with Panasonic and that I could do with that machine whatever I liked as they had settled it, paid it for me. On that basis we allowed their installation to take place. We subsequently discovered that the Panasonic contract had not been settled and on Wednesday 23 requested that they remove their machine from our premises and cancel said agreement as their machine had been installed under false pretenses. A lot of communication ensued between us with them refusing to accept that they were at fault. They have now instituted legal action against us.