NS
NQABA S
1 reviews | Active since Jul 2017
05 Oct 2021, 09:56
Day Light *******
Konica Minolta: Gqeberha gave us a second hand machine, and the Sale Person, made a great pitch, and subsequently we are in contract.
1. Quite frankly, we are in a horror movie, wherein the service we are receiving is ****. 2. Furthermore, the machine jams everyday and we spend a lot of man hours trying to scan or rescan because of errors from the feeder!!! 3. What is strange and mind boggling is the fact that, when a technician has been on site, for any maintenance, the machine acts up and we are left worst off. 4. We have paying an average of Three Thousand Rand Monthly, and relative to the machine its basically a *******.
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Replies (3)0
Replies (3)
Konica Minolta South Africa's replyOfficial
06 Oct 2021, 15:33client was advised of the call logging process, machine was assessed, all worn parts were replaced and the customer is satisfied and the machine is now in good proper working condition
Konica Minolta South Africa's reply06 Oct 2021, 15:33
Official
client was advised of the call logging process, machine was assessed, all worn parts were replaced and the customer is satisfied and the machine is now in good proper working condition
NS
NQABA S's updateReviewer Update
22 Jul 2022, 10:58We have logged a fault and sent various emails to Konica Minolta Port Elizabeth Branch. The machine. Quite frankly, we are in a horror movie, wherein the service we are receiving from this company.
NS
NQABA S's update22 Jul 2022, 10:58
Reviewer Update
We have logged a fault and sent various emails to Konica Minolta Port Elizabeth Branch. The machine. Quite frankly, we are in a horror movie, wherein the service we are receiving from this company.
Konica Minolta South Africa's replyOfficial
25 Jul 2022, 15:01Client has been logging the call using an email address that is incorrect, Gqeberha branch has logged the call and will get the technician to come out and assist.
Regards
Konica Minolta South Africa
Regards
Konica Minolta South Africa
Konica Minolta South Africa's reply25 Jul 2022, 15:01
Official
Client has been logging the call using an email address that is incorrect, Gqeberha branch has logged the call and will get the technician to come out and assist.
Regards
Konica Minolta South Africa
Regards
Konica Minolta South Africa