Condescending and lack of customer care

The condescending lack of customer care, received from Petrina Nefdt, today is appalling . Quite frankly, we can't wait till we are out of contract.

Logged, as Managing Director, for my laptop to be synced with the machine, on 22 February 2022. Basically had to leave my laptop in the office yesterday.

Called at 11:30am, and this lady was very condescending, and was not able to advise me on when to expect the technician. She gave excuses which I found patronizing and contradictory. We have paid our account without fail, no unpaid since commencement of our contract.

Really fed up

A79K***