Terrible service

<p>This store gives the worst service i experienced at any store ever. Being Mothers day and advertising printing on cups. I gave them a photo and wording to put on, advertising all the different cups but only have 1 in stock.... 5hours later i get back and only the words are on, no photo. The words are faded at the top as if the ink is finished. I ask where the photo is, they said they will reprint and it will take about 15mins, but the cup will be extremely hot. In the meantime my wife wanted to buy a voucher after i left and trying to keep everything a secret, she came back to me and explained she is never going back to that store as their service is pathetic. When i returned to get the new cup the print is still not the best quality, the words are not spaced properly. This is money wasted... Even more, The lady in front of me who came to collect her 2canvas portraits was already waiting 10mins before i arrived. I left and came back and she was still waiting(20mins later) - this means it took the store 30mins to give her portraits. Not once have we ever received good service from this store. They reaaaaaaallllllyyyyyy need to UP their customer service... Or is this the standards in SA now???</p>