MB
Muhammed B

1 reviews | Active since Apr 2013

23 Jan 2016, 17:41

dishonest and unhelpful staff

On the 16/01/2016, I was shopping around in Sandton city for a special on a dslr camera for my wife's birthday. after shopping around the special I found best was at the Kodak store. Having my wife in the mall with me but not at the kodak store, i requested that i leave a deposit for the camera as i did not want to purchase the camera at the time because i did not want to give the surprise away to my wife who would of seen the camera if i had purchased it then. I was told i cannot leave a deposit and was assured by the manager and staff that the pricing would remain the same till the end of the month. Trusting their word i did not purchase the camera and planned on purchasing it the following week. I then returned as agreed on to the store the following week, only to find the pricing changed by an entire R1000 and the manager and staff who than first tried to deny the price change and who after that agreed to the price change and who told me that it is not by much. My disappointment and disapproval is not because of the price change but because of the dishonesty of the staff and the helpful nature of their attitude there after. I left the product trusting their word.

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