WHY I SHOP AT KLOPPERS

ON THE 1ST JUNE 2015 MY BRAND NEW SAMSUNG DISHWASHER STOPPED WORKING. I CALLED KLOPPERS WHO INFORMED ME THAT I WAS 7 DAYS OUT OF WARRANTY AND THAT UNFORTUNATELY I WOULD HAVE TO CALL OUT A SAMSUNG TECHNICIAN TO ASSESS THE PROBLEM. I CONTACTED SAMSUNG WHO INFORMED ME OF A COMPANY THAT WOULD HELP ME. ON CALLING THEM I WAS TOLD THAT JUST TO COME 5 KMS, THE CALL OUT FEE WOULD BE R450 !!!! I WAS SHELLSHOCKED.<br> I WENT INTO KLOPPERS AND SPOKE TO WILLEM. HE TOLD ME THAT HE WOULD DO EVERYTHING HE COULD TO HELP. WITHIN 2 DAYS, THIS GENTLEMAN HAD EVERYONE ON THEIR TOES AND THE REPAIR COMPANY COLLECTED MY MACHINE.<br> TODAY WILLEM CALLED TO FOLLOW UP AS TO IF I HAD BEEN CONTACTED AND I THANKED HIM AND INFORMED HIM THAT THE DISHWASHER HAD BEEN COLLECTED FOR REPAIR. <br> FOR SERVICE EXCELLENCE I COULD NOT HAVE EXPECTED ANY BETTER THAN THIS!!!!!!<br> TALK ABOUT WALKING THE EXTRA MILE. <br> THANKYOU WILLEM. YOU ARE AN ABSOLUTE ASSET TO KLOPPERS<br> I AWAIT SAMSUNG OUTCOME. WATCH THIS SPACE