Kloppers no longer cares about customers

Very unpleasant service from staff. Made a telephonic inquiry, at which point sales personal had no walk-in clients, which one can merit as you being the client at that point. After long hold on to the call at your own expense while staff are unable to establish what stock is in their own department and being promised a return call for a very basic request (what model and what price), no return phone call. Doing the call again to the relevant department, sales staff confidently say they are busy with clients nothing they can do for you at this moment. This implies that since initial acknowledgement of being his client, other clients to whom you must now wait in line, jumped the line over you and then be brushed of by sales. Trying to explain the matter to the salesperson was received by sales talking over clients. It appears Kloppers has become very comfortable in a type of warranted clientele and customer care is no longer any of their interest. Escalating the matter to management proved to be equally fruitless as the exact same attitude was exhibited, which explains why staff behave the way they do