****** money by Kloppers Bloemfontein

My fiance wanted to buy a washing mashine at kloppers for R3799.00 she EFT the money to them and everything whent thru fine but nothing happened from Kloppers this was on 2022-01-06 on 2022-01-07 she called them and they said they did not recieved the money and on 2022-01-10 she called them again and they stil have not recieved the money. I have allredy on 2022-01-07 whent to absa bank and we send the prove to them that the money was payed to them. My feance Miss H Erasmus also spoke to the owner mnr Klopper on his cell phone number on watsap and also send him the proofs but he made her out as a lier and a cheat. Now we sit with no washing mashine and kloppers has stollen our money R3799.00