Kleinmond Bouhandel
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Kleinmond Bouhandel
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceRA
Riedoh A
1 reviews | Active since Jul 2022
6 Apr 2026, 17:08
Concerned Customer of over 14 years.
Dissatisfied ,shortage of stock , staff unprofessional , inexperienced, poor customer service , in 14 years of service from them today was the ultimate worst experience this week. Due to holiday said they would close 13h00 left me standing outside 11h55 wiithout paint for job to be completed today, last day of holiday. Computer crashed losing my shade of paint of 14 years and now need to mix new colour and 3 x 20L for the whole house but didn't happen.
Helpful (0)
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Riedoh A
1 reviews | Active since Jul 2022
6 Apr 2026, 17:08
Concerned Customer of over 14 years.
Dissatisfied ,shortage of stock , staff unprofessional , inexperienced, poor customer service , in 14 years of service from them today was the ultimate worst experience this week. Due to holiday said they would close 13h00 left me standing outside 11h55 wiithout paint for job to be completed today, last day of holiday. Computer crashed losing my shade of paint of 14 years and now need to mix new colour and 3 x 20L for the whole house but didn't happen.
0
Replies (0)MB
Morrison B
1 reviews | Active since Jun 2021
23 Dec 2025, 13:12
Poor and Rude Customer Service
I have never received such poor and rude customer service. My order was scheduled for delivery on 22 December. When the truck arrived, the delivery was incomplete. I immediately informed the driver that items were missing and that this was unacceptable. The driver refused to assist and told me that I needed to phone the office and “sort it out myself.” I explained that I was not responsible for resolving a delivery error and that he would need to return and collect the outstanding items. He responded that it was “not his problem” and that it was mine, stating that he was “only the driver.” His attitude was extremely rude, dismissive, and unprofessional. It quickly became clear that no resolution would be reached due to his unwillingness to assist, and I walked away. If this is how Bouhandel treats its customers, then it is not a business I wish to support. I strongly suggest that staff receive proper customer service training, as this level of service is completely unacceptable.
Helpful (0)
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Morrison B
1 reviews | Active since Jun 2021
23 Dec 2025, 13:12
Poor and Rude Customer Service
I have never received such poor and rude customer service. My order was scheduled for delivery on 22 December. When the truck arrived, the delivery was incomplete. I immediately informed the driver that items were missing and that this was unacceptable. The driver refused to assist and told me that I needed to phone the office and “sort it out myself.” I explained that I was not responsible for resolving a delivery error and that he would need to return and collect the outstanding items. He responded that it was “not his problem” and that it was mine, stating that he was “only the driver.” His attitude was extremely rude, dismissive, and unprofessional. It quickly became clear that no resolution would be reached due to his unwillingness to assist, and I walked away. If this is how Bouhandel treats its customers, then it is not a business I wish to support. I strongly suggest that staff receive proper customer service training, as this level of service is completely unacceptable.
0
Replies (0)