AB
Annelie B

1 reviews | Active since Oct 2014

24 Aug 2015, 13:13

MANGAGER EXTREMELY RUDE TO CUSTOMER, DENIES IT.

Saturday 22 August '15 I went to Kleen Eezy Northumberland St,Bellville at about 12:50.My mother-in-law came with.We came to a crate with bags of wool.I wanted to feel what kind of wool it was &opened it. The manager came rushing to me and shouted very loudly that I should close the bag. I realised my mistake and apologised, but she kept on shouting.I told her there was no signage that one couldn't open it. She shouted SO loudly that all the customers were looking upon & one lady said to me that she couldn't believe an employee was so rude to a customer. The manager said the wool was for charity & that it was so cheap that customers weren't allowed to open it.<br> <br> WHERE WAS THE SIGNAGE AND IF IT IS SO CHEAP,WHY DOESN'T KLEEN EEZY DONATE IT TO CHARITY?<br> <br> When I asked if I could talk to the manager,she shouted that she was it&I asked if I could speak to the owner, she shouted that he was overseas.<br> <br> I walked out feeling EXTREMELY exploited and super HUMILIATED. <br> <br> I HAVE NEVER IN MY LIFE BEEN TREATED THIS WAY BY ANY EMPLOYEE OF A SHOP.<br> <br> I went back and asked if she was this rude to all customers and she DENIED being rude to me at all.<br> <br> How explain the shouting then?<br> <br> I WON'T GO BACK,EVER.

0
Replies (0)