GS
Gregg S

1 reviews | Active since Apr 2019

13 Nov 2021, 05:13

Clean bins but dirty roads

I asked Kleen Bin a question on one of their Facebook posts about why their guys in my area just empty whatever might be in a wheelie bin in the street and just leave it there, and my question was just deleted and I was banned from their page.

Class act guys.

Nice way to treat one of your customers - but not for much longer because I can clean my own bin and NOT leave ******* in the road now can't I?

0
Replies (8)
Kleen Bin
Kleen Bin's reply15 Nov 2021, 08:32
Official
Hi Gregg S.  We are sorry that you experienced this.  May we ask where the dirty roads are and if you have any pictures so that we can address this with the franchise responsible?
GS
Gregg S's update15 Nov 2021, 14:50
Reviewer Update
Sorry that I experienced having my reasonable question deleted and then being banned from your page or sorry the dumping of bin contents in my area?

Your social media team needs a lesson in dealing with Facebook questions that aren't "how much do you charge" or "what areas are you in" - a polite reply to my question would have sufficed.

If you're interested you can speak to the sullen individual that does the Welgemoed area, but I doubt he would care.

On bin day I drive past many houses that have various bottom-of-the-bin items lying in the street. It's entirely counter-intuitive to clean the bin by dirtying the street.
Kleen Bin
Kleen Bin's reply15 Nov 2021, 15:06
Official
Hi Gregg.  We are addressing our Facebook admin team about the matter.  We are sorry that you had a bad experience.  May we please know which franchise was previously washing your bin so that we can address the issue with them as they should not be leaving any ******* in the streets.
GS
Gregg S's update15 Nov 2021, 18:48
Reviewer Update
Hi, it's in Welgemoed, Cape Town.

The person who banned me from your page needs to relax and learn how to handle questions properly 🤷🏻♂️
Kleen Bin
Kleen Bin's reply16 Nov 2021, 12:53
Official
Hi Gregg,

Could we get our respective franchisee to contact regarding the matter?  We do take this matter very seriously and would like to rectify the issue.
GS
Gregg S's update17 Nov 2021, 19:36
Reviewer Update
I've no idea what his name is, I only really see him when walking my dog. He has grey hair and probably early to mid 60's.
GS
Gregg S's update24 Nov 2021, 07:42
Reviewer Update
I'm still banned from liking or commenting on the FB page 😂

Your social media person has zero chill.
GS
Gregg S's update29 Nov 2021, 12:23
Reviewer Update
Jip still banned.

Just goes to show that Kleen Bin has a serious attitude problem. When someone asks a question the Kleen Bin overlords don't like then they get banned with disdain.

Kim Jong Un would be proud of you 👍