Refund - Still waiting after supposedly 30 days waiting

<p>I have been requesting for a refund since June 18th 2017. I spoke to the agents and all said that they will get the manager to call me back regarding my refund. Firstly I booked the flight on the 17th June and I wanted a flight for the next day in the evening. I booked it and KIWI said they cant proceed I need to pay more. I paid more and then I had to request my itinerary to check in. The night went and I got back e-ticket with no reference number in order to check-in online directly on the airlines website. I then contacted the chat agents and they said someone would contact me. I requested that in fact they should put me on another flight which is earlier the Sunday morning of the 18th as I was worried if there are issues on the evening flight then it would mean I don't leave Jhb which means I wont be at work the Monday.</p> <p>Never the less, I have not received the refund nor e-ticket with a reference number to check-in to that flight. Meaning had I not seen the red flags and booked with a airline directly I would have missed work. I would seriously like my refund back because I never got to use my booking. <br />This was a booking for a SAA flight and the agents refuse for me to contact the airline to find out about the refund. I get told the Financial team is still looking into my case, this is after I was told I need to wait 30days. It is now July 19th and still no manager has called, emailed or given me any refund.</p> <p>I would suggest people not use this website to book. its more like a **** than a service. If any manager sees this, please kindly attend to my request and pay back the refund. Booking ********** </p> <p>Litha</p>