SP
Stefan P

1 reviews | Active since Apr 2012

20 Jun 2016, 10:15

More like ****book

<p>I placed an order for sunglasses on the 3rd of june and paid using their online store. After a few days of.no feedback I phoned the store to get an update. After a few days of phoning and leaving messages I was assisted to try get the order. This however has been a sham as the tracking number provided is in a hold status at the courier who keeps referring me back to kitebook. Requests for update and messages to cal back also go ignored</p> <p> </p> <p>It has been 18days and your company has delivered nothing but excuses and disrepute</p> <p> </p> <p>Avoid these *******</p>

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Replies (1)
SP
Stefan P's update29 Jun 2016, 13:58
Reviewer Update

After reaching someone this has finally been resolved. The online store itself isn't very good but at least they've tried their darndest to sort it out now