Kitchen Warehouse ****mers

Purchased Smeg appliances, handmixer and whistling kettle from Kitchen Warehouse. Have now waited longer than the stipulated 3 - 5 days. Having paid for the order in full and is now two and half weeks later, still no sign of my items. Their email address: *** remains unanswered. When viewing your order an automated message pops up with The link you followed is no longer available