Shocking after sales service

Our kitchen was installed during December 2014, a month after the original scheduled date of 18 November. We have since had issues with a cupboard hinge, the caesarstone counters and kickplates. Every email sent to Courtney and Ellich remains unanswered. The installers arrive at my house unscheduled and without correct materials to fix the issues. <br> The biggest issue is a badly installed caesarstone countertop join that has been repaired 3 times and has opened up yet again. The join was never correctly repaired and will continue to be an issue until correctly fixed. <br> I called Dinesh at head office last week and after informing me that he was in Johannesburg and that I should remind him the next day to call me back, I have had no response.<br> <br> Your after sales service is shocking! <br> <div><br></div><div><em><br></em></div>