Bad Customer Service

Each time when you as KitKat customers requires your orders to be delivered or get a response from KitKat you must first alert the CEO that's when KitKat employees start executing their duties, Riaz this not the 1st incident that I had to email you about regarding orders that are not been paid attention to for days after they been placed and no sort of communication what so ever. Getting answers regarding order that you placed as a KitKat customer is a struggle, if you get hold of them is by luck, their attitude is out of this world they have no respect what so ever for KitKat customers, they speak to KitKat customers as if they owes them even debts collectors they don't use that kind of tone KitKat employees uses, they are inconsiderate, they lack customers care, they rude, they act like they doing us a favor by assisting us, in a simple way to put it I would compares them with shebeen queens and shebeen kings, they never listen to a client but at the same time they making a lot of noise.