Inconsistent item Pricing

Good day I trust this email finds you well. Today Sunday 19 May 2024, i was in your shop to buy water cooldrink and 2 liter ice cream. The price of the ice room was not on the fridge there i enquire at the counter whereby I was assisted by the girl in the picture attached. She confirm with her colleague the price of the ice-cream of which she her self assured me of the price of R50.00 She gave me two prices of the ice cream ie:- Spar ice-cream @R50.00 and County ice-cream @R80.00 I opt for the Spar ice-cream @R50.00 after the cheaper price was confirmed by her. At the till she changed the price of the ice cream in question of which I refuse to pay. She explain to my about yesterday's price of which I told her that I wasn't at shop yesterday. I am very disappointed in the manner my business has been forcefully changed as the result of your cashier's incompetence and her handling of customers. Please this person are *********** and is an embarrasment to any company

Good day I trust this email finds you well. Today Sunday 19 May 2024, i was in your shop to buy water cooldrink and 2 liter ice cream. The price of the ice room was not on the fridge there i enquire at the counter whereby I was assisted by the girl in the picture attached. She confirm with her colleague the price of the ice-cream of which she her self assured me of the price of R50.00 She gave me two prices of the ice cream ie:- Spar ice-cream @R50.00 and County ice-cream @R80.00 I opt for the Spar ice-cream @R50.00 after the cheaper price was confirmed by her. At the till she changed the price of the ice cream in question of which I refuse to pay. She explain to my about yesterday's price of which I told her that I wasn't at shop yesterday. I am very disappointed in the manner my business has been forcefully changed as the result of your cashier's incompetence and her handling of customers. Please this person are *********** and is an embarrasment to any company

Good day I trust this email finds you well. Today Sunday 19 May 2024, i was in your shop to buy water cooldrink and 2 liter ice cream. The price of the ice-cream was not on the fridge therefore I i enquire at the counter whereby I was assisted by the girl in the picture attached. She confirm with her colleague the price of the ice-cream of which she her self assured me of the price of R50.00 She gave me two prices of the ice cream ie:- Spar ice-cream @R50.00 and County ice-cream @R80.00 I opt for the Spar ice-cream @R50.00 after which the cheaper price was confirmed by her. At the till she changed the price of the ice cream in question of which I refuse to pay. She explain to me about yesterday's price of which I told her that I wasn't at shop yesterday. I am very disappointed in the manner my business has been forcefully changed as the result of your cashier's incompetence and her handling of customers. Please this person are *********** and is an embarrasment to any company"

This was the email I sent to the Kinross Spar. Until today a week later no response from Spar Kinross. Should I accept that this is the norm with the Spar Shops or is it only this one?