Very Expensive, Very Bad Service, Very Bad Quality.

I have purchased sandals at this store in December 2022, I used the sandals just a few times as we went into winter. I have noticed that the sandals is opening up at the soles, I took it back to the store with the receipt but was told they have a 6 month defective item policy. If I knew the sandal would open up within 6 months and is defective I wouldn't have purchased it. This was an expensive item but very bad quality. It is now the second time I have experienced this problem. I emailed the customer services, to date no one has gotten back to me, although a number of agents have read my email. Very bad service and very bad quality sandals.