Poor Sevice

After receiving an incorrect online order that also had a defect, I promptly contacted all local stores to check for the availability of the item I originally ordered, but unfortunately, none had it in stock. Since the online store was the only source with inventory, I proceeded with the return. Throughout this process, I maintained consistent communication with the online store via email, expressing my willingness to accept the colour they had sent, provided they ensured that the replacement pair would be free of defects. After an additional two-week wait, I was disappointed to find that I received the same defective shoe once again.