Disappointing product

I bought a pair of turtles shoes on 15/04/23. They have very little wear, but recently I noticed the stitching on one of the shoes was unravelling. When I tried to return the item, I was told that it was more than 6 months ago from purchase and they couldn't do anything about it. That was very disappointing as it was clearly a fault in manufacture. We then wrote to Kingsmead customer care for assistance, and they rep**** that they were unable to assist. This is most disappointing service, and it is evident that the quality of their shoes is deteriorating.