NM
Nthabeleng M
1 reviews | Active since Dec 2022
27 Dec 2022, 23:12
Worst Online Service Ever Experienced
I'm so disappointed in this shop I'm actually having sleepless nights. I made an online purchase which was confirmed 06/12/2022 and should have been delivered on 09/12/2022 . It's the 27/12/2022 and my parcel has not arrived. I've been calling your head office and DSV like a mad woman cause none of you seem to give a damn. This is my brother's present as his coming back from the initiation school. I'm beyond livid and I want my money back.
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Replies (1)
Kingsley Heath's replyOfficial
29 Dec 2022, 09:57Hi Nthabeleng
Our apologies for the frustration. The parcel was lost in transit. A replacement parcel has been dispatched to you and is out on delivery today. I understand Tracey has contacted you to advise of this and she will follow through that the parcel is delivered today
Kind regards
Mike
Our apologies for the frustration. The parcel was lost in transit. A replacement parcel has been dispatched to you and is out on delivery today. I understand Tracey has contacted you to advise of this and she will follow through that the parcel is delivered today
Kind regards
Mike
Kingsley Heath's reply29 Dec 2022, 09:57
Official
Hi Nthabeleng
Our apologies for the frustration. The parcel was lost in transit. A replacement parcel has been dispatched to you and is out on delivery today. I understand Tracey has contacted you to advise of this and she will follow through that the parcel is delivered today
Kind regards
Mike
Our apologies for the frustration. The parcel was lost in transit. A replacement parcel has been dispatched to you and is out on delivery today. I understand Tracey has contacted you to advise of this and she will follow through that the parcel is delivered today
Kind regards
Mike