1 reviews | Active since Oct 2016

28 Nov 2019, 13:43

Soiled shoes

I went to your Sandton shop and loved the luxe IV sneaker but could not buy it then because size 8 was the only size....on display. I hate display items because they are soiled and having had athlete's foot before, I don't want anything that has had other feet in it. I opted for online shopping and you still dumped the dirty shoe on me. I just recently discovered KH and thought it a great replacement for Aca Joe, but am disgusted by the lack of care to detail and customer service. Is this how you treat your customers?

0
Replies (1)
Kingsley Heath
Kingsley Heath's reply12 Dec 2019, 08:51
Official
Hi Kagiso
Many thanks for bringing this to our attention. We would like to make contact with you to resolve the matter. Please email us at *** and we will make contact with you directly.