EB
Esmari B
1 reviews | Active since Aug 2013
23 Dec 2020, 09:37
Missing in action Kingsley Heath order
My order from Kingsley Heath was apparently delivered on 14 December 2020 to 264 Pretorius Street, Mokopane, 0600.
George signed for the package but there is NO George living nor working here! The package is now MIA, and George’s identity is still unknown! The driver did not phone me nor did I get any confirmation message of the delivery!
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Replies (3)0
Replies (3)
Kingsley Heath's replyOfficial
23 Dec 2020, 16:21Hi Esmari
Thanks for bringing this to our attention. Our apologies for this. As discussed on the phone, we will send a replacement parcel to you today and track down the missing parcel. Thank you for being so understanding and patient.
Kind regards
Mike
Thanks for bringing this to our attention. Our apologies for this. As discussed on the phone, we will send a replacement parcel to you today and track down the missing parcel. Thank you for being so understanding and patient.
Kind regards
Mike
Kingsley Heath's reply23 Dec 2020, 16:21
Official
Hi Esmari
Thanks for bringing this to our attention. Our apologies for this. As discussed on the phone, we will send a replacement parcel to you today and track down the missing parcel. Thank you for being so understanding and patient.
Kind regards
Mike
Thanks for bringing this to our attention. Our apologies for this. As discussed on the phone, we will send a replacement parcel to you today and track down the missing parcel. Thank you for being so understanding and patient.
Kind regards
Mike
EB
Esmari B's updateReviewer Update
23 Dec 2020, 16:30Thank you Mike and the rest of the Kingsley Heath company!
Your response and support regarding the above mentioned matter showed your dedication towards your customers and customer service! Kingsley will stay our number one choice, great quality and customer service!
Thank you!
Your response and support regarding the above mentioned matter showed your dedication towards your customers and customer service! Kingsley will stay our number one choice, great quality and customer service!
Thank you!
EB
Esmari B's update23 Dec 2020, 16:30
Reviewer Update
Thank you Mike and the rest of the Kingsley Heath company!
Your response and support regarding the above mentioned matter showed your dedication towards your customers and customer service! Kingsley will stay our number one choice, great quality and customer service!
Thank you!
Your response and support regarding the above mentioned matter showed your dedication towards your customers and customer service! Kingsley will stay our number one choice, great quality and customer service!
Thank you!
Kingsley Heath's replyOfficial
23 Dec 2020, 16:32Thank-you Esmari for your ongoing support
Kingsley Heath's reply23 Dec 2020, 16:32
Official
Thank-you Esmari for your ongoing support