Kingsley Health staff have bad service

I am so disappointed in this company, I ordered 2 items, they lack communication, ever since Tuesday I have been calling asking for an order number, writing emails, I never received any order number.Yesterday the whole day I was speaking to a lady Tracy , she keeps on telling me lies, until today they decided to deliver one item and I have to phone them again to ask where is the second item because I made one order, I believe I should received them at the same time.She kept promising that she will call the courier and come back to me, as usual I had to call her again and ask, she said the guy is 20 minutes from the delivery address until now😩😩😩😩am so angry right now because I need that parcel this weekend