KR
KRISHALIA R

1 reviews | Active since Dec 2018

16 Mar 2023, 19:25

Bad return policy

a great store with good quality however you are not allowed to get a refund if you are not satisfied with product you are only allowed a 14 day window to exchange or you can get a gift card. in other words you are forced to spend it at their store even if you come the next day to return . I think that is not fair it's your money if you not happy you should get your money back. it is their policy however you don't really

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Replies (1)
Kingsley Heath
Kingsley Heath's reply17 Mar 2023, 07:49
Official
Hi Krishalia

Many thanks for making contact and for your feedback. I am happy to chat over the phone to resolve this matter. Hello Peter does not allow me to share my number on its platform. However, if you go to our website and call the number under "Contact Us" and ask to speak to me, we can resolve this. 

Kind regards
Mike