Refund nightmare
<p>For some odd reason, this company is haording my refund. I app**** for it so very long ago, it should be over 5 to 6 weeks now. I was told that it would be in my account in 5 working days by Dimpho, and I was patient because it was around the time where there were alot of long weekends and public holidays, but to my dismay a month went by. I called Heinz and he told me he would take the matter up with head office in bloemfontein.I have had to contact him several times and yet still no one follows up with me??? All in all I have recieved no follow up, no money just a longer wait. I just dont understand why i should wait for so long for my own money. This is appaling! </p>
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King's Comfort's replyOfficial
20 Oct 2018, 13:39Hi Siso
We sincerely apologize for the poor purchasing experience you encountered in the past. We have been hard at work over the last year improving our processes and customer satisfaction is our top priority. You can now reach us directly on ***for any complaints or queries.
We sincerely apologize for the poor purchasing experience you encountered in the past. We have been hard at work over the last year improving our processes and customer satisfaction is our top priority. You can now reach us directly on ***for any complaints or queries.
King's Comfort's reply20 Oct 2018, 13:39
Official
Hi Siso
We sincerely apologize for the poor purchasing experience you encountered in the past. We have been hard at work over the last year improving our processes and customer satisfaction is our top priority. You can now reach us directly on ***for any complaints or queries.
We sincerely apologize for the poor purchasing experience you encountered in the past. We have been hard at work over the last year improving our processes and customer satisfaction is our top priority. You can now reach us directly on ***for any complaints or queries.