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Natasha S

1 reviews | Active since Feb 2018

20 Feb 2018, 15:11

BAD CUSTOMER SERVICE

We purchased 2 queen sized beds and paid cash. When the beds were delivered they were soaking wet. AFTER ABOUT 6 OR 7 WEEKS the beds were replaced with double beds. We have requested a refund. No communication since then. Emails are not answered and neither are our calls.

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Replies (1)
King's Comfort
King's Comfort's reply20 Oct 2018, 13:42
Official
Hi Natasha

We sincerely apologize for the poor purchasing experience you encountered in the past. We have been hard at work over the last year improving our processes and customer satisfaction is our top priority. You can now reach us directly on ***for any complaints or queries.