Outstanding Service. Trustworthy brand

I had an initial bad experience with some items I had ordered from the site. I've now removed my negative rating and am giving this company full points for customer service. the owner phoned and explained the situation they had with their supplier - I was given clarity on the problem and why it happened and how they had resolved it - they also fixed the product information on their website and dropped one of their 'bad' suppliers. They've really gone above and beyond to make sure that in the end I was happy as their customer - they refunded the goods I did not like as well.

In my books this is excellent - to follow up with your customer and make sure their relationship with your brand remains in tact - and I can happily say mine has. The most important aspect an online retailer can't fail on is trust and KingOnline has definitely proved themselves to be trustworthy - I'll be happy to buy from them again in future and I won't even worry about anything! Big thanks to Nekita from KingOnline. And I'll definitely be recommending this site.