DN
Dipika N

1 reviews | Active since Nov 2023

01 Nov 2023, 20:51

Terrible service for a terrible quality bed.

Purchased a king koil bed was told this is great quality.. A 'firm' bed. I had to wait almost 15 days to get delivery. This is actually the worst quality. I complained, an inspector could not be available during the times I was available. So an online review was done. Basically my complaints were not taken seriously. I have paid an exorbitant amount for a bed that does not live up to its name. I'm disappointed at the terrible service i have received. I actually thought king koil was a good brand But guess that isn't actually the case.

Really sad service.

0
Replies (6)
King Koil
King Koil's reply02 Nov 2023, 08:13
Official
Good morning

Thank you for contacting King Koil. Please give us your reference or contact number, to investigate.

We are sorry for any inconvenience that might have been caused.
thank you.
regards
Customer care department
Bravo brands sleep division
DN
Dipika N's update03 Nov 2023, 17:59
Reviewer Update
Dipika
***
King Koil
King Koil's reply06 Nov 2023, 08:01
Official
Good morning

Thank you for your mail.

Your review is on Private, and we cannot view your details, please unlock your review so we can assist you.

thank you.

kind regards
Customer care department
Bravo brands sleep division.
DN
Dipika N's update09 Nov 2023, 20:07
Reviewer Update
You have asked for my contact details. I have rep**** privately. Yet no one has contacted me. Service is terrible.

Don't ever buy king koil worst quality for exorbitant prices.

Absolutely ridiculous

DN
Dipika N's update13 Nov 2023, 10:27
Reviewer Update
Is king koil ever going to attend to this complaint??
DN
Dipika N's update16 Nov 2023, 19:38
Reviewer Update
Dear king koil

How can your company be so bad at assisting with such poor quality Beds?

Stop fooling people your quality is not up to standard.

I'm disappointed. Even after coming to this platform I don't even receive feedback.