GC
Geoff C

1 reviews | Active since Oct 2018

24 Jan 2022, 09:13

Bed looks fine, Business needs attension regarding media feedback

Geoff Clarke <***> 9:04 AM (7 minutes ago) to kingkoil

We recently replaced our Sealy Double bed for a King Koil Calla, Easy, call into the distributors, and listen to their recommendations.

What a Mistake, The bed in the shop felt fine, but when purchased we had trouble, with aching shoulders and hips.

Going onto the internet identified wrong bed, we are side sleepers, and a softer mattress is recommended, we are now looking at purchasing a mattress topper, but maybe its better to go back to a Sealy bed quoting the original model we had years ago, Sales teams are they trained and South African web sites are lacking

I have placed the above on Hellopeter, and you appeared to have a automatic reply posted. Impressive,

I have twice rep**** using your website email link. Zero replies’ to date is it broken?, now that not impressive,

So how can you help, what options do you have available

0
Replies (1)
King Koil
King Koil's reply24 Jan 2022, 11:21
Official
Good day

Thank you for contacting us, please note that one of our agents will make contact with you shortly to assist with your complaint.

Thank you.

kind regards
Customer Care team
Bravo Brands Sleep Division.