COC not provided after solar installation

My experience with Kinetic - EnergySolar is one of the worst so far. I had solar installed at my home on 12 February 2024 and have not yet received my COC. My insurance will not cover the solar due to no COC, which was included in the price of the solar system. Cain was helpful until the monies were paid over, he insisted the EFT be done the very same night, but now, refuses to take my calls. All my efforts to call other number for Leyla on the website is also directed to a voicemail system. There is no answer and no acknowledgement. Please do not use this company, and if you do, insist on the COC, before paying over the full amount. Cain makes promises but does not keep them.