Kimberly-Clark worst company ever

Pathetic company, I emailed them the hellopeter complaint, they responded via email. Now they have been stringing me on asking for a picture. I send the picture, perfectly clear and adhere to what they ask. They keep responding that the picture it unclear and i need to re send it. This is the worst nappy company owned by Kimberly-Clark. I will make sure never to buy a single product of there in the future